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 thursday, april 12Consumer kvetching What happens when the manufacturer of your less than year old, yet perfectly good modem, won't support Windows 2000? Well, you have to buy a new one! Joy! I What is it about CompUSA? Trying adventures in customer relations or "IncompetentUSA" or even "NincompoopUSA?" I'm not a hardware or software whiz by any measure, and yet, I always seem to know more than they do. Trust me, I think that any store selling computer stuff, should know more than I do. And their sales associates mumble. "Mmmm, mmmm mm mmmmm mmmm. Pardon me? "Mmwaa mwa mmmwaa mwaaa mwaaaa." I feel like Charlie Brown. "Do all the necessary cables come with the modem?" "Mwef." "But U.S.Robotics are notorious for not including cables." "Mwaaa mwaaaa." It says, here, on the box, under requirements that an RS232 serial cable isn't provided with the modem." "Mwef mwwa?" "Here!" II I purchased the one modem, the speedy 5686, which supports Windows 2000. It's brand new. So new, that no one has realized that the installation CD in no way follows the narrative of the Installation Guide. More joy. After holding for more minutes that I care to count, I was led through a series of "do this and remove that's" by a very helpful U.S.Robotics technician. He cracked a few good jokes about the companion "Connections" CD that I won't repeat here. III Why is it that you can never find an AOL disk when you need one? Your wondering who would want an AOL CD? I confess, AOL is my dialup, the remnants of an overhead account from some long ago project that I participated in. Do you remember the days when you couldn't take a step without getting hinkelbonked by an AOL floppy? What will the disk/CD artists do? IV It's not all been grim. Gia was very helpful in recovering "Life of Eamon" which went awol, from my own stupidity, during the move. Not too soon, as it turns out. Alas, Kozmo.com is no longer. I've kept every receipt from my year long adventure in laziness and corner store avoidance. Toilet paper, chocolate bars, cookies, meals, VHS tapes, magazines, books, videos, DVDs, tampons, garbage bags.... I had no shame.
Eric's LEGO (see the day before yesterday) has landed! The day before yesterday? Big numbers. |
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